I have 2 iPads I would like to start over again with and I don't have either of the logins. I have tried some online suggestion, but none have worked. Can someone help? Thank you.
You will need to sort out your AppleID for the iPads before you can factory restore if they are password protected. The following link is where you start.
You will need to sort out your AppleID for the iPads before you can factory restore if they are password protected. The following link is where you start.
It seems the previous owner didn't do a good job in cleaning the iPad. I believe there isn't a way to retrieve the entry key (i.e. Restrictions Passcode, right?) unless you contact the original owner.
By the way, have you tried system restore via iTunes (on a PC or Mac)? I remember there is a function like that.
Hm...sorry that didn't work out. I suppose you'll have to reach out to the original owner, either asking the passcode or request him/her to discontinue this iPad from her Apple ID (link: https://appleid.apple.com/account/manage)
Here's a screenshot that I have.
If that won't work, I'm afraid your last resort is to ask a geek in your local App Store.
John Booze, the only person that can help you is the original owner otherwise you'll need to contact Apple to get help to do a factory restore seeing that you are logged in with another persons AppleID.
Try this.
Put one of the iPads into DFU modenot recovery mode as iTunes will do this, then wipe it. Basically iTunes detect an iPad in recovery mode and you go from there.
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