Can't install licensed Office 2011 on a Macintosh computer

[123DanielUSA]

I have Microsoft Office 2011 that I purchased years ago. I still have the installer file and the product key for it. I am currently migrating to a different computer with the same operating system 10.12.6. I installed the Office 2011 on the new computer and opened one of the programs. It requires me to register. I put in the product key and submit. It says “Server is not available.” I have tried this several times. I also called the phone number given, gave the long code and received a new code. The new code does not work. I also tried this several times.
I did search for answers on the internet. I found the trick of replacing files in the LaunchDaemons, PrivilegedHelperTools, and Preferences folders. No success.
Any more ideas? Please help!

 

[Cory Cooper]

Hello and welcome.

Unfortunately, Support has ended for Office for Mac 2011 per Microsoft's website. It won't register properly, because Microsoft has probably removed it from their registration/authorization servers.

I don't recommend messing with the LaunchDaemons and Privileged Helper Tools folders, as you can cause system instability or even prevent you Mac from operating normally.

Is there a specific reason you didn't use the Migration Assistant to move your applications and files to the new Mac from the old?

C

 

[123DanielUSA]

Hello and welcome.

Unfortunately, Support has ended for Office for Mac 2011 per Microsoft's website. It won't register properly, because Microsoft has probably removed it from their registration/authorization servers.

I don't recommend messing with the LaunchDaemons and Privileged Helper Tools folders, as you can cause system instability or even prevent you Mac from operating normally.

Is there a specific reason you didn't use the Migration Assistant to move your applications and files to the new Mac from the old?

C

I wanted to do a fresh install of the Operating System and Applications in order to have the computer run as well as possible.

 

[Cory Cooper]

OK, that's what I assumed. That is what I normally do as well.

I wonder if you could simply copy the entire Applications > Microsoft Office 2011 folder and any Microsoft folders in your Documents folder to the new Mac. That used to work and carry the registration info in older versions of Office.

C

 

[123DanielUSA]

OK, that's what I assumed. That is what I normally do as well.

I wonder if you could simply copy the entire Applications > Microsoft Office 2011 folder and any Microsoft folders in your Documents folder to the new Mac. That used to work and carry the registration info in older versions of Office.

C

No, I already tried that. Thanks.

 

[Cory Cooper]

Hmmm...

I will look for other possible solutions. Let us know if you find any.

C