My mom called me super early today to tell me that she is afraid her mac has a virus. She can't log in (her password is wrong) and when she gets in using guest, her computer types in russian (or some other language) which is why her passwords are coming up wrong.
Somehow, she says it took her to a facebook page in another language, but my guess is that she typed facebook in whatever language her mac is typing in, and that's how she got there... she is a facebook fiend, it's not like she never goes to that site, and it just popped up. Plus, she types EVERYTHING into the browser or search bar, she has no bookmarks, so it seems likely that she just typed it in, and the only problem is why her typing is all coming up in a foreign language.
She is freaking out, but I think it's probably something simple, I've had macs for years and years and never got a virus and I download a lot more than she has ever had.
I am not at her house, so I can't mess around with it myself, so I was wondering if you had any suggestions?
Thank you all so much!
Somehow, she says it took her to a facebook page in another language, but my guess is that she typed facebook in whatever language her mac is typing in, and that's how she got there... she is a facebook fiend, it's not like she never goes to that site, and it just popped up. Plus, she types EVERYTHING into the browser or search bar, she has no bookmarks, so it seems likely that she just typed it in, and the only problem is why her typing is all coming up in a foreign language.
She is freaking out, but I think it's probably something simple, I've had macs for years and years and never got a virus and I download a lot more than she has ever had.
I am not at her house, so I can't mess around with it myself, so I was wondering if you had any suggestions?
Thank you all so much!