Magic mouse frozen and unrecognizable. Help please.

M

MikeG

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I just upgraded to Big Sur and shortly there after loaded in software for an Epson wireless printer. Now my mouse is frozen.
 
Cory Cooper

Cory Cooper

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Hello and welcome.

-Which model Mac?
-Is it an Apple Magic Mouse or a third-party Bluetooth mouse?
-Do you have a word USB mouse you can use during troubleshooting?

C
 

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