iPhone 11 not appearing in iTunes after updating to ios 13.4


Joined
Dec 21, 2019
Messages
4
Reaction score
0
After updating to ios 13.4, my iPhone 11 doesn't show up in iTunes when I connect it. I've checked USB cables etc and all okay. My iPad running ios 13.3.1 shows up without any problems. (The iphone also shows up in the Photos app when I connect it.)

I'm running iTunes 12.8.2.3 in MacOS 10.13.6



I'd be grateful for any tips!

Thanks

Stephen
 
Ad

Advertisements

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
8,874
Reaction score
341
Hello.

I have seen this happen before, and it can be a pain to troubleshoot.

A few things:
-Make sure you use an original Apple USB cable
-Try another USB port
-Perform an SMC and NVRAM reset on the Mac

C
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top