IMac problem starting

J

Jcap750

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I have been hearing a faint clicking sound the past few days while using the computer, sounded like a hard drive. This morning when I went to restart, it failed to start up. I got this screen upon restart to white screen. Any help would be much appreciated. Thank you
 

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Cory Cooper

Cory Cooper

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Hello and welcome.

That is a kernel panic, which can be caused by software issues or hardware failures.
  • From your image, it looks like you are using an iMac (21.5-inch, Mid 2010), correct?
  • Which version of OS X/macOS?
  • Was the click sound constant or intermittent?
  • Were you experiencing any hanging/freezing or other issues?
C
 

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