Can't upload playlists onto to IPOD nano (5th generation).

Jun 18, 2016
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Hi, this is driving me crazy. I can't upload playlists from iTunes onto my IPOD nano. I don't know what happened, as it was working fine up until now. So: I plug the IPOD USB into my computer keyboard (as I've always done).

I open Itunes, click on the IPOD icon, which shows me the summary.

Then I click on 'Music' and get the 'Sync music" block with the three radial buttons. There's a black dot in the first button which says "Entire music library." I want to change this to "selected playlists, artists and genres," but as I said the buttons are frozen.

I don't know what's causing this. I tried resetting the IPOD to the factory settings, erasing the music I had on there in the process.

Can someone help with this? Mega thanks, Scott

Cory Cooper

May 19, 2004
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Hello and welcome.

It isn't normally recommended to connect an iOS device to the USB inputs on a keyboard. They should be connected directly to a USB port on the Mac itself. Most keyboard cannot supply enough USB power for them. It could also be a failing cable.

-Which version of OS X?
-Do you have another USB cable?
-Which version of OS X and iTunes?


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