Outlook

[dennisl]

I have just bought a new MacBook Pro and have installed Microsoft 365 and am trying to install Outlook using Imap but when sending an email it gets stuck in the Outbox.

I have the same setup in my Windows 10 PC and it runs without any problem, my provider is Australiamail.com

Do I need a different version of Microsoft 365 or is there a way that I can get this to work on both machines?

Thanks in advance for any help

 

[Cory Cooper]

Hi,

I would check the SMTP settings in Outlook versus this: Email Settings for Australiamail.com

See if they match,

C

 

[dennisl]

Yes these are the settings that I am using. I don't have Postbox but will give it a try
Thanks

 

[Cory Cooper]

Hi,

I wasn't recommending the Postbox application, just found the settings on their page. Have you tried the Apple Mail application? Or, have you contacted Australianmail.com support directly?

C

 

[dennisl]

I have contacted Mail.com help desk but have not had a reply yet. There is a new switch in Outlook called New Outlook and with that on the emails go through OK, don't ask me why, but they do
Thanks for your help

Regards
dennisl

 

[Cory Cooper]

Hi,

Sounds like that switch definitely changes something. Glad it's working.

Feel free to let us know what the email provider replies.

C