Messenger troubles.


Joined
Mar 13, 2016
Messages
428
Reaction score
2
I've had this problem with Messenger under Catalina twice (both times with multiple recipients):

Tried to send a message with my Catalina Message app to my 4 grandchildren. While I have sent messages to them before, the Messenger app started a new thread. I could not send that message out. I also noticed that Messenger did not pull up their faces, and many other threads were missing some faces which they used to have, in fact I only see two faces (in multiple threads). I finally sent the message by double-clicking on the thread and a separate window opened. After sending it, I opened my iPad, saw the message, and saw that every thread has everybody’s faces. I shut down my Mac, unpowered it and rebooted it. Now there are fewer photos missing.

Has anybody seen this behavior before? What's going on?
 
Ad

Advertisements

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
10,099
Reaction score
423
Hello,

I haven't seen that issue before, although I have VERY limited access to Macs running Catalina.

I will check into it however.

C
 
Ad

Advertisements

Joined
Mar 13, 2016
Messages
428
Reaction score
2
I booted to Mojave and checked my Messages app. I didn't try to reproduce the problem, I may need to create a new thread with multiple recipients, I don't know. I saw two recipients without faces. One of them was my own .icloud e-mail address. I checked contacts and found that address in the contacts, but as one SIRI found. So I put it in explicitly, and my face popped up in the messenger app. I rebooted to Catalina, and I'm still missing faces. Looked in contacts and the faces are missing now. But they aren't missing in Contacts on my iPad and iPhone!!! Weird. I just added a different photo for one of the contacts on my Mac and it showed up on my Mac's Messenger. I'll see if one of these moves to the other.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top