I have a MacBook running OSX version 10.5.8
I recently tried to install an update (I don't know what, but it was an official Mac one), after which everything went wrong.
My MacBook now refuses to shut down unless I do it by pressing down on the power button. When I do it via the menu, I just end up with the little wheel icon (the black & white one with lines, not the coloured one), spinning on my desktop - all the folders dissappear, but the desktop background stays & the little wheel just spins away endlessly ...
Two other things have also gone wrong, which I think may be related:
1) Spotlight will no-longer work, and hangs when I try to use it. I can't quit it using Force Quit or the Activity Monitor. However, even when I try to shut down without having used Spotlight, I still can't, so I don't think this is causing the problem.
2) The dictionary on my Dashboard no-longer works. It just says whatever word "could not be found".
It is quite a long trip to my nearest Genius Bar, so I thought I would try on here, first. I am a complete novice so far as computers go, so would need very specific instructions about what to do .
I recently tried to install an update (I don't know what, but it was an official Mac one), after which everything went wrong.
My MacBook now refuses to shut down unless I do it by pressing down on the power button. When I do it via the menu, I just end up with the little wheel icon (the black & white one with lines, not the coloured one), spinning on my desktop - all the folders dissappear, but the desktop background stays & the little wheel just spins away endlessly ...
Two other things have also gone wrong, which I think may be related:
1) Spotlight will no-longer work, and hangs when I try to use it. I can't quit it using Force Quit or the Activity Monitor. However, even when I try to shut down without having used Spotlight, I still can't, so I don't think this is causing the problem.
2) The dictionary on my Dashboard no-longer works. It just says whatever word "could not be found".
It is quite a long trip to my nearest Genius Bar, so I thought I would try on here, first. I am a complete novice so far as computers go, so would need very specific instructions about what to do .