Google Alert on Mac OS X Startup?

Discussion in 'Mac OS X' started by theALmighty66, Dec 25, 2016.

?

Was the sign-in intentional?

  1. Yes

    0 vote(s)
    0.0%
  2. No

    0 vote(s)
    0.0%
  3. Not enough info

    100.0%
  1. theALmighty66

    theALmighty66 New Member

    Joined:
    Mar 3, 2010
    Messages:
    45
    Likes Received:
    0
    Location:
    Central New Jersey
    Hi!

    I [finally] took my laptop for some repairs, which wound up only being a keyboard housing replacement. Everything was good, great & find until I checked my email & saw a suspicious Google sign-in attempt was blocked.

    The shop's response:

    "Regarding your google warning it is not something you should be concern about because google has a feature to check its location every time you turn the Computer on and it will send an alert if it is different than the usual and original address.

    All the information you see is pointing to our location including IP address."
    Is he correct or did he somehow try to log into my Google account? Thanks!
     

    Attached Files:

    theALmighty66, Dec 25, 2016
    #1
    1. Advertisements

  2. theALmighty66

    Cory Cooper Moderator

    Joined:
    May 19, 2004
    Messages:
    4,619
    Likes Received:
    122
    Hello,

    If you have Safari or Chrome set to launch automatically at startup, and the password is saved, it may have produced that message. I guess they could have tried to sign into your account during the repair, but that is highly unlikely in most instances.

    Who did the repair?

    C
     
    Cory Cooper, Dec 25, 2016
    #2
    1. Advertisements

  3. theALmighty66

    theALmighty66 New Member

    Joined:
    Mar 3, 2010
    Messages:
    45
    Likes Received:
    0
    Location:
    Central New Jersey
    No, I don't have any browsers set to load at startup at all actually. I might as well disclose where the repair happened since you can figure it out from the IP address anyway. It was Advanced Micro Distributions Channel in central NJ.

    I have a funny feeling about this. I opened my screen captures folder & the view setting was changed from Cover Flow to Icons too—which I know I didn't do. 8^/
     
    theALmighty66, Dec 26, 2016
    #3
  4. theALmighty66

    theALmighty66 New Member

    Joined:
    Mar 3, 2010
    Messages:
    45
    Likes Received:
    0
    Location:
    Central New Jersey
    Also: how do you suppose I should handle this, i.e. carry on with the shop?
     
    theALmighty66, Dec 26, 2016
    #4
  5. theALmighty66

    Cory Cooper Moderator

    Joined:
    May 19, 2004
    Messages:
    4,619
    Likes Received:
    122
    OK, thanks for the additional information.

    Having serviced thousands of Macs over the years, I can tell you that most repair folks simply don't care to or have the time to snoop around customer's data. Of course, I am sure there are some that do, but it is extremely rare, simply due to the amount of machines in the queue.

    After a hardware repair, the Mac is tested to ensure the issue is resolved, mostly with Apple diagnostic software/utilities. It depends on the shop, but all Apple Authorized Service Providers have access to most of the same diagnostic tools as an Apple Store.

    When having your Mac serviced, it is always a good idea to create a test user to allow service technicians to login to the Mac. Also, it's a good idea to turn off automatic login.

    -In regards to the Google alert, was the Mac there on Dec 20 at that time?
    -When was the repair completed and picked up?
    -Was there only one attempt?

    I would give them the benefit of the doubt in this case, and not worry about it too much. AMDC have very positive reviews as far as I can tell. And, since they offer so many services, and have multiple locations, I am sure their queue is very large as I mentioned before.

    It is really up to you on whether to pursue this with them. Good luck, and let us know if you have any additional questions or concerns.

    C
     
    Cory Cooper, Dec 26, 2016
    #5
    1. Advertisements

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads
  1. Melody Hambright

    MAC OS X version 10.10.0

    Melody Hambright, Jul 3, 2016, in forum: Mac OS X
    Replies:
    2
    Views:
    1,095
    Cory Cooper
    Jul 3, 2016
  2. Zangiamit91

    Mac Pro 2009 can't install or run OS x

    Zangiamit91, Jul 6, 2016, in forum: Mac Desktops
    Replies:
    7
    Views:
    649
    Zangiamit91
    Jul 14, 2016
  3. Thamemul Ansari

    Issues while logging local users on MAC OS X

    Thamemul Ansari, Jul 21, 2016, in forum: Mac OS X
    Replies:
    3
    Views:
    321
    Cory Cooper
    Jul 22, 2016
  4. esorkin1
    Replies:
    1
    Views:
    505
    Cory Cooper
    Aug 20, 2016
  5. Sushil Chaudhari

    Install software on Mac OS X through terminal.

    Sushil Chaudhari, Aug 26, 2016, in forum: Mac OS X
    Replies:
    1
    Views:
    362
    oldscribe
    Aug 27, 2016
  6. Maxwideman
    Replies:
    1
    Views:
    297
    Spawn_Dooley
    Nov 4, 2016
  7. Jazim

    Os x Advice on MacBookPro 2011.

    Jazim, Nov 4, 2016, in forum: Mac OS X
    Replies:
    2
    Views:
    257
    honestone
    Nov 4, 2016
  8. jimmmm
    Replies:
    2
    Views:
    1,414
    Jess Carr
    Nov 12, 2016
Loading...