All printers go offline after one printout

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It started when an Epson-ET-5880 joined the work environment. None of the windows or linux machines have trouble printing to any of our printers.
On the MacBook Pro (Monterey) I can print exactly ONCE, then all printers show "offline".
Have tried:
resetting Mac print system
reinstall all print drivers
==> one printout, then all "offline"

power cycling epson
==> no luck

power cycling epson and re-installing printer
==> one printout, then all "offline"

During the "all printers offline" condition, if I delete the printers or reset the print system, then the printers cannot be found for re-installation, unless I doe a MacBook shutdown and power cycle the epson.

Problem is definitely specific to Mac. This is wireless and they are all on the same network.

-Christine
 

Cory Cooper

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Hello and welcome.

Sorry for the delayed response.

It sounds like the Mac is in a corporate environment, correct? If so:
  • Is it joined to Active Directory?
  • Is there any security software installed?
  • Is there any form of Mobile Device Management (MDM)?
  • Are there other Macs on the network that have the same issue?
C
 

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