Thanks Tony, I replied to you yesterday, but my reply is no longer here.
You are correct. I was using my computer and not my phone, which is why I could not find "Remove from Account."
Before I figured it out I contacted Apple support and they want me to rule out the wifi first because they don't want to supply support if it's not an Apple issue. I will follow their suggestions and see how it goes.
Yeah, I don’t know what’s going on. I was already writing a reply to your (lost) comment but when I tried to post it, I got an error message and when I tried to get back into it, it was gone.
Are your other Wi-Fi devices having similar problems? Of course not. That’s ruling it out.
Anyway, that’s typical of Apple Support, always trying to hedge. If you don’t assert that you know what you’re talking about, they can give you runarounds. Don’t get me started about my struggle over my Mac mini. Suffice it to say that I was able to prove all their excuses wrong. They finally replaced the Bluetooth module (which I already knew was the problem), after getting me to do so many steps that I knew would not work. And the icing on the cake: they gave me back the “fixed” unit which I had to return because they forgot to put back some screws. The report on the service: “Software Update.” Yeah, right. They couldn't even own up to their screw-ups. Had it not been still under warranty, I would have done the fix myself.
I suggest going ahead with removing your Mac device from iCloud. There’s very little you can do to break things.
