Strange sound problem

[Frank Zottoli]

I have a MacBook Pro running Catalina. I have a Zoom meditation group. The problem is strange........

When I talk, the members of our group on Zoom hear me just fine. When I try to start the meeting with a brass Tibetan bowl and strike it, they hear nothing! I've also tried a small chime- they don't hear it either. Again- they hear my voice clearly.
I'm just using the internal mics in the computer.
Anybody have an idea to help me? The problem is so weird!

thanks, Frank

 

[Cory Cooper]

Hello,

Yes, that is strange. I haven't used Zoom much myself, but maybe there is some form of audio setting that affects background noise? Are you using Zoom in a browser or with the standalone application?

C

 

[Frank Zottoli]

Thanks for getting back to me Cory.

I'm using Zoom in Chrome. I've thought that maybe Zoom has some sort of gate for sound (I'm familiar with audio processing as I'm a musician). I can find nothing in Zoom to that effect. I have no idea what's causing the problem!
Thanks anyway for your input.



'

 

[Cory Cooper]

OK, thanks.

Maybe try it in Safari or the standalone application?

It is a strange issue - do any other sounds get blocked, like handclaps, background music/TV, etc.?

C

 

[Frank Zottoli]

I'll try Safari. Good idea! Yes- I have tried a wood block....... it doesn't sound at all for the participants.

Thanks again for your time and input Cory.

Frank

 

[helenand daniel]

Interestingly my sangha has exactly the same problem. Cannot hear the bell or bowl or anything signifying the start to meditation or the end of the meditation period. We have tried many different things, nothing works. I will pass this info on to my sangha as it has been a frustrating issue.

 

[Frank Zottoli]

Thanks- seems like I'm not alone in this problem. I've tried Cory's possible solutions to no avail. Perhaps you can try to contact support at zoom and call to talk with an actual person about this. I would do it, but I have a speech problem. Keep me posted about all this and I'll do the same.

Shanti

 

[helenand daniel]

One thing I do know Frank is that it has nothing to do with Mac. Our Sangha leader uses a PC. I will try to connect with Zoom and ask them though.

 

[Frank Zottoli]

Thanks!

 

[helenand daniel]

Here is what I have been told will fix our mutual problem. Since i don't run my Sangha I have passed it on to our host.

https://www.bradfordmusiconline.co.uk/files/2021/02/Guide-to-enabling-Original-Sound-on-Zoom.pdf

 

[Frank Zottoli]

Thanks so much! I'll try it. Also, let me know if your host is able to rectify the problem for your Sangha.

peace