Repair

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Hello
I live in San Fernando Valley CA
My imac crashed and would like advice on where to take it for repair. Or maybe save myself the trip if you all feel its too old. My guess (it was passed on to me from a friend) is its about 7 yrs old
Thanks
Annie
 

Cory Cooper

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Hello and welcome.

Sorry to hear that.

If you get the serial number off the bottom of the foot, you can enter it here to get the exact model: Check Your Service and Support Coverage
-In what way did it crash? Does it startup and chime, but not get to the login screen or desktop?
-Do you have a backup of your data?

C
 
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Ok great (serial number)

it turns on but screen after password is pixeladed and not mouse ability
The back up issue is my next issue. Ihave an external drive but I have no idea how much room I would need to transfer the informationon it. I was hoping to take it in some where and get those questions answered.

which brings up may other question. Would I be better off just having some ine come to me. Rathrr than taking it in
Thanks for quick response and help

Ann
 

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