Phone sounds and bluetooth

Discussion in 'iPhone' started by DebiR, Apr 12, 2018.

  1. DebiR

    DebiR New Member

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    When my iPhone is connected to a bluetooth device like my car or a headset, I can hear the phone ring through the bluetooth device, but I don't hear any sound when I get an instant message. My DND is not on and the mute button isn't on either. I first noticed this in my car and the other day I connected a headset and realized the problem existed with the headset as well. Any ideas?
     
    DebiR, Apr 12, 2018
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  2. DebiR

    Cory Cooper Moderator

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    Hello,

    -Which model iPhone?
    -Which version of iOS?
    -If you use the Control Center and Bluetooth, is there a choice of where to send the notification sounds?

    I don't have any Bluetooth devices to test it out with.

    C
     
    Cory Cooper, Apr 15, 2018
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  3. DebiR

    DebiR New Member

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    - iPhone 8S
    - iOS 11.3
    - I don't see a choice on where to send notification sounds.

    Thanks for helping.
     
    DebiR, Apr 15, 2018
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  4. DebiR

    Cory Cooper Moderator

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    OK, thanks.

    -Do you have an Apple Watch that your iPhone may be paired with?
    -Is the headset always connected and with you?
    -Have you tried unpairing and repairing with the car and the headset?

    C
     
    Cory Cooper, Apr 15, 2018
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  5. DebiR

    DebiR New Member

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    - I don't have an Apple Watch
    - I have a headset but I make sure it is disconnected when I'm not using it. (I figured that out the hard way)
    - I've done the pairing a couple times. This is a new phone, about a month old. My old phone had the same issue. I tried asking Chevy but they don't know anything about it.
     
    DebiR, Apr 15, 2018
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  6. DebiR

    Cory Cooper Moderator

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    Since I don't have the ability to test it, it may be best to go to an Apple Store, or contact AppleCare by phone. It figures that the car manufacturers don't have much knowledge about it. ;)

    I have heard that many people have this issue. Here's quote from a post in another forum I found that you could try:

    "When your iPhone is connected via Bluetooth to your vehicle, you should be able to access the Control Center on your iPhone by swiping up from the bottom of the screen. Afterwards, the name of your car or car's feature, should be visible just above the bottom row of icons. For those with an Apple TV, "AirPlay" will be displayed there. Anyway, if you tap on the name of your car, you will see "iPhone" as another choice to select. If you opt to select "iPhone", your text and email notifications will be heard through the iPhone's speakers whereas any call notifications will be heard via the vehicle's speakers. This is a workaround that allows you to play your radio in your car and still hear the aforementioned notifications."

    C
     
    Cory Cooper, Apr 15, 2018
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  7. DebiR

    DebiR New Member

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    Thanks so much for the info! I'll try that.
     
    DebiR, Apr 15, 2018
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  8. DebiR

    Cory Cooper Moderator

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    Let us know if that works for you.

    C
     
    Cory Cooper, Apr 16, 2018
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  9. DebiR

    DebiR New Member

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    I couldn't find the icon like where they noted but I did see it. So I turned it off and then on and thought I heard the vibration noise when I received an email. No on texted me yet while I was driving so we will see what happens.
     
    DebiR, Apr 16, 2018
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  10. DebiR

    Cory Cooper Moderator

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    Another thing to check - do you have Do Not Disturb While Driving enabled?

    C
     
    Cory Cooper, Apr 16, 2018
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  11. DebiR

    DebiR New Member

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    Yes, it is disabled.
     
    DebiR, Apr 16, 2018
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  12. DebiR

    Cory Cooper Moderator

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    Hmmm...I can't think of anything further. I have read many reports of people having the same issue with all manufacturers.

    I will keep an eye out,

    C
     
    Cory Cooper, Apr 17, 2018
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  13. DebiR

    DebiR New Member

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    Thank you! I don't get why this is an issue. My cousin has a Cadillac with no issues and my sister has a Kia with no issues. Why is my Chevy Equinox an issue? Who knows. I shouldn't be reading texts while driving anyway I guess. But thanks for keeping an eye out!
     
    DebiR, Apr 17, 2018
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