Mail App Not Working ....

[vja4Him]

Last night Mail was working perfectly, as it has for many years. This morning not working. Nobody touched my computer. I did not Install or Delete anything. Did NOT make ANY changes to anything at all.

I use DeamHost for my Web Host and E-mail Service. I have contacted DreamHost Tech Support three times today already. I'm in the Chat Room again, but they cannot help me. They have no clue what is wrong.

I've tried their suggestions to Reset the Password several times. Still Mail is not working.

I even set a Different Password for each E-mail Address, but still not working.

> I can send myself a message from my Mail App and receive it in my Mail App, BUT I cannot receive E-mail from somebody else to my Mail Application.
> Sent a Message from both Hotmail and Yahoo to my Mail App, but did not receive either message.

I really need to Resolve this Issue soon ...... I depend on my Mail App for All of my Important E-mail (Business, Familly, Friends, Personal)

Thanks.

-- Jim

 

[Kaveman]

Under the Windows menu, see what Connection Doctor has to say.

 

[vja4Him]

Well, looks like DreamHost cannot help me, so I'm stuck between a rock and a hard spot .... They claim the Issue is an Apple Problem ....

I hope that somebody will recognize this issue and be able to help me find the Solution .... Hopefully very soon ....

 

[vja4Him]

Under the Windows menu, see what Connection Doctor has to say.

Thanks! This is what the messages say in the Window Menu:

"Connection and login to server succeeded."

What exactly does this mean ... ???

 

[Kaveman]

Just what it said, Mail has connected to the DreamHost Mail server and Login was successful. ie there is nothing wrong with your connection.

What makes you think your Mails is not working?

If you can send and receive one to yourself then thats the round trip to the servers, thats working.

 

[vja4Him]

Just what it said, Mail has connected to the DreamHost Mail server and Login was successful. ie there is nothing wrong with your connection.

What makes you think your Mails is not working?

If you can send and receive one to yourself then thats the round trip to the servers, thats working.

I can send MYSELF a message and receive it, but I CANNOT RECEIVE mail from anyone else. Several people have sent messages to me, but I cannot receive ANY mail at all.

So, something is definitely wrong with Mail or DreamHost. DreamHost claims that the problem is not on their end, but with Apple.

 

[Kaveman]

Ok, there is no need to SHOUT at people trying to help.

1. If you can send and receive an email to yourself then your Mail is working! Mail does not have a mind of it's own, it cant look and see oh this is from someone else so I won't receive it. Either Mail can send and receive or it can't, you are saying both?

2. Connection Doctor is saying your Mail, and the Connection to your Mail Host Services are fine. I don't think its telling lies as you can send and receive Mail to yourself.

Have you checked your Junk Mail Folder?

Does DreamHost have a web interface? Can you log into there and see if some spam or mail with a large attachment is clogging the pipe?

 

[vja4Him]

Ok, there is no need to SHOUT at people trying to help.

1. If you can send and receive an email to yourself then your Mail is working! Mail does not have a mind of it's own, it cant look and see oh this is from someone else so I won't receive it. Either Mail can send and receive or it can't, you are saying both?

2. Connection Doctor is saying your Mail, and the Connection to your Mail Host Services are fine. I don't think its telling lies as you can send and receive Mail to yourself.

Have you checked your Junk Mail Folder?

Does DreamHost have a web interface? Can you log into there and see if some spam or mail with a large attachment is clogging the pipe?

I have checked my Junk Mail Folder, and the Folder "Failed Delivery" but my Messages are NOT being delivered to my Mail App. I'm certain of that.

I can't explain it .... But I did send and receive one message early this morning, but can NO LONGER receive my messages. It appears that my messages are being sent though. Several people have received my messages.

 

[vja4Him]

Does DreamHost have a web interface? Can you log into there and see if some spam or mail with a large attachment is clogging the pipe?

I already tried Squirrel Mail and can get to my messages there. But I don't use Webmail at all. I only use Mail.

 

[vja4Him]

E-mail Accounts Working Again !!!

Finally Resolved the Issue ... !!! As I suspected, it was something incredibly Simple .... !!!

To the right of each E-mail Account in Mail, there was a "Tilde" sign to the right, indicating that there is something wrong with that E-mail Address.

Finally, DreamHost Escalated my Issue to a higher-up Tech Support. After trying many things, most of which I had already been trying with other Techs all day long, finally the Tech told me to right click on the Tilde, and choose

"Take Account Online"

which worked for five of the accounts, but still had issues with the last account, which finally got working.

So what could have been the cause for this Problem to Happen?

I know that somebody did hack into my E-mail Account, because the first Tech this morning gave me some of the characters to my Password (very long Password), but those characters did NOT match up with my Password!!!

Has anyone run into an E-mai Hack like this one ... ???