Macbook Pro black screen


supadups2k19

New Member
Joined
Apr 30, 2019
Messages
1
Reaction score
0
Need some help. Using a Macbook pro (not sure of the exact version). Today I downloaded a 26 MB drupal package zip file and the screen went black. So far cannot get anything to display. Here are the steps Ive tried so far:

-Holding down power and powering on with and without the power adapter
-control option p and r buttons on startup
-control and 0 and F options to go into recovery mode
-hooking up to an external monitor via the DVI port
-holding down shift while powering up for safe mode
-holding down alt while powering up for recovery mode

None of the above steps worked for me unfortunately. The laptop light comes on and off each time so there is definitely power and I dont hear any signs of hard disk issues. Outside of possible hardware display issues any suggestions on how to fix this?
 
Ad

Advertisements

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
7,119
Reaction score
248
Hello and welcome.

If you get the serial number, you can enter it here to get the actual model: Check Your Service and Support Coverage

Since it it gets no video/some video on the built-in LCD panel, and the issue happens on an external display as well, I would lean towards a hardware issue with the logic board/graphics chip.

Let us know the exact model and version of OS X/macOS and we'll go from there.

C
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top