Mac produces miserable sound


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Hello Helpers!

My MacBookPro late 2013 (Big Sur) produces bad sound via the internal speakers. My experience is principally based on conference calls. The speakers produces a tinny sound if people speak loudly, but when I turn down the volume I cannot hear what is spoken at a lower volume.

How can I improve this or get around that problem?

Are external speakers mostly doing better? Who has experience or recommandations?

Thank you for your answers! Dirk
 
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Cory Cooper

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Hello,

-Do you have the same issue playing music or videos, or is it only when on audio/video calls?
-What are you using for the calls - Google Meet, Zoom, etc.?
-Do you have headphones you could try?

C
 

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