As of last night, my iMac (circa 2010), which has functioned fine until now, was restarted and no longer can get past the grey loading screen. The bar does not indicate anything is loading.
I attempted to open the OS X utilities / disk utility but when I tried to run first aid on Macintosh HD it read "First Aid process failed. if possible back up the data on this volume. Click done to continue."
My main concern is rescuing the data. I have months worth of work on their that I cannot reproduce. Is there any way to back it up? And what steps can I take to attempt to fix my computer?
I wouldn't consider myself to be too tech savvy, but if someone is patient with me, I should be able to understand what I need to do.
Any and all help would be greatly appreciated. Thank you so much.
-J
I attempted to open the OS X utilities / disk utility but when I tried to run first aid on Macintosh HD it read "First Aid process failed. if possible back up the data on this volume. Click done to continue."
My main concern is rescuing the data. I have months worth of work on their that I cannot reproduce. Is there any way to back it up? And what steps can I take to attempt to fix my computer?
I wouldn't consider myself to be too tech savvy, but if someone is patient with me, I should be able to understand what I need to do.
Any and all help would be greatly appreciated. Thank you so much.
-J