evice Manager fails to start on a macOS Server 5.2 Replica

Discussion in 'Mac OS X' started by ZippyDan, Nov 4, 2016.

  1. ZippyDan

    ZippyDan New Member

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    I have setup a working Open Directory Master on on Mac-Server-1 running macOS Sierra and macOS Server 5.2 (latest as of today). I have also successfully started the Device Manager and enrolled a client computer with no problem.

    I have now also setup a working Open Directory Replica on Mac-Server-2 running MacOS Sierra and macOS Server 5.2. However, when I try to activate the Device Manager on the Replica, it stays Disabled.

    Is this by design that Device Manager can only be active on the Master? Or is this a bug?

    Steps:
    1. In macOS Server -> Profile Manger -> Device Manager, status is `Disabled`
    2. In macOS Server -> Profile Manger -> Device Manager, I click `Setup...` button
    3. New window appears telling me I can manage devices. I click `Next`
    4. The window now changes and asks me for a Name, E-mail, Telephone, and Address (presumably to generate a certificate?)
    5. I enter the info, and click `Next`
    6. The next window appears, telling me to click `Finish`. I do.
    7. The window disappears, returning me to the macOS Server -> Profile Manger window, where the status of Device Manager still shows as `Disabled`
    Ideas?

    Note1 : I tried uninstalling Server.app and deleting /Library/Server/* and reinstalling the Replica from scratch. Same behavior.

    Note2 : I tried reinstalling the entire server from scratch. Same behavior.
     
    ZippyDan, Nov 4, 2016
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  2. ZippyDan

    Cory Cooper Moderator

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    Hello and welcome.

    From what I remember of earlier versions of OS X Server, you cannot run Profile Manager on an Open Directory Replica, only on the OD Master. Has Apple changed this in macOS Sierra Server 5.2?

    I am not very familiar with Open Directory in OS X Server. However, if Apple has made the change above, I would double-check the following:
    -Is DNS setup properly on both Macs?
    -Do both servers have a static IP, Internet access, FQDN, etc.?
    -Have you created valid SSL and Apple Push Notification certificates?

    Hope that helps,

    C
     
    Cory Cooper, Nov 5, 2016
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  3. ZippyDan

    ZippyDan New Member

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    After further research, apparently Profile Manager (or more specifically Device Manager) can only run on the Master, which is disappointing as it means macOS Server is not yet a good solution for situations that require redundancy or are multi-site setups.

    I'm also disappointed that the macOS Server does not fail gracefully, and provide an informative error message that Device Manager cannot be run on a replica, instead of just failing to activate without any kind of message or explanation.
     
    ZippyDan, Nov 5, 2016
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