SOLVED Downloading new photos from iPhone to MacBook


LAK

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Downloading photos to my MacBook pro problem: since last couple of updates , instead of being able to download only NEW photos, the "import new" is greyed out; the entire collection on my iPhone gets downloaded each time., consequently I now have many, many copies of all of the photos on my iPhone in my computer library. The "import new" is greyed out until all 7000-8000 are downloaded. HELP!
Thank you.
 
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Cory Cooper

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Hello and welcome.

Sorry for the delayed response.

A few troubleshooting questions:
  • Do you have a current Time Machine or other backup of your Mac?
  • Which exact model MacBook?
  • Which version of macOS?
  • Which model iPhone?
  • Which version of iOS?
  • Are you using iCloud and iCloud Photo Library?
  • Are you using iCloud Backup for the iPhone, or are you backing it up to your Mac?
C
 

LAK

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Hello, thanks for your response to my plea! Here is info you asked about:

1. MacBook Pro 15" retina- late 2013
2. Backing up with Time machine plus a separate hard drive
3. Mac OS Big Sur 11.5.2
4. iPhone X 14.7.1
5. Backing up iPhone on Mac
6 Using iCloud to back up Photo Library

Thanks.
 

LAK

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Hello and welcome.

Sorry for the delayed response.

A few troubleshooting questions:
  • Do you have a current Time Machine or other backup of your Mac?
  • Which exact model MacBook?
  • Which version of macOS?
  • Which model iPhone?
  • Which version of iOS?
  • Are you using iCloud and iCloud Photo Library?
  • Are you using iCloud Backup for the iPhone, or are you backing it up to your Mac?
C
I think I have just discovered the problem, of course, human error!! As Os updates the 'lists' in the Photos has changed, and I decided to check again, and ta da! New pics are there under 'Recents' I am mortified, but happy.
Thank you for your input, much appreciated!
 
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LAK

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Oooops, about the multiple copies, I am working on deleting all duplicates, so I can keep track of if it continues to duplicate all in Library
 

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