Can't log into Itunes from Smartphone

[bixntram]

Hi, I just updated my Apple ID. When I try to log in to Itunes from my Smartphone, it keeps telling me the password is incorrect. Very frustrating. My old password didn't work, and now the new one won't work. Can someone help? Thanks

 

[Cory Cooper]

Hello,

-Is your Apple ID the same as the one you use for iTunes...do you have more than one Apple ID?
-Can you login with the updated Apple ID on any device?
-Is your Smartphone an iPhone?
-If so, which model and what version of iOS?

C

 

[bixntram]

Hi, Cory, this query is slightly old; I've resolved the issue (for now). Thanks for your response.

 

[Cory Cooper]

Hi,

Yes, sorry for the delay in our initial response...glad it's resolved.

C