can't login

Discussion in 'Mac OS X' started by devon, Dec 26, 2016.

  1. devon

    devon New Member

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    i log on as normal , after 10 seconds it go back to log in, only start in safe mode
    also tried
    reinstalling?

    i know i got, win. trojan.dialer and win.lrcbot.netol in there somewhere

    also tried
    reinstalling?
     
    devon, Dec 26, 2016
    #1
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  2. devon

    Cory Cooper Moderator

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    Hello and welcome.

    Sounds like OS X is corrupted, or the hard drive is almost full.

    -Which version of OS X?
    -How much free space is left on the hard drive?
    -Normally win.trojan.dialer and win.ircbot.netol are Windows viruses - do you have Windows installed in Boot Camp or Parallels/Fusion?

    You could try to startup in safe mode, then download, install, and run Malwarebytes Anti-Malware for Mac to remove any malware, then restart.

    C
     
    Cory Cooper, Dec 26, 2016
    #2
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  3. devon

    devon New Member

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    hi
    its mac os sierra
    space is ok
    MALWAREBYTES ANTI-MALWARE try that

    do not have
    Windows installed in Boot Camp
    do you think i should ring apple
     
    devon, Dec 27, 2016
    #3
  4. devon

    devon New Member

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    is this any help to you with my ,i log on as normal , after 10 seconds it go back to log in, only start in safe mode
    Crashed Thread: 3 Dispatch queue: com.apple.NSXPCConnection.user.809
     
    devon, Jan 5, 2017
    #4
  5. devon

    Cory Cooper Moderator

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    No, that doesn't pertain to your issue.

    It really sounds like low disk space or a corrupted OS X install. You stated hard drive space is OK...how much is that?

    C
     
    Cory Cooper, Jan 8, 2017
    #5
  6. devon

    devon New Member

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    hi
    1TB sata disk untitled 962.67 GB available of 998.98 GB
     
    devon, Jan 8, 2017
    #6
  7. devon

    Cory Cooper Moderator

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    OK, that looks fine then. You may want to visit an Apple Store in person if possible. It may be long and drawn out to give you the steps to correct the issue here.

    Do you have a Time Machine or other backup? If so, you could startup to the Recovery partition and reinstall macOS Sierra over the top of your current install. That may fix the login issue without deleting anything or messing with the Boot Camp/Windows partition.

    C
     
    Cory Cooper, Jan 8, 2017
    #7
  8. devon

    devon New Member

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    hi thanks for your help with this i also found this,

    problems were found with partition map which might prevent booting
     
    devon, Jan 9, 2017
    #8
  9. devon

    Cory Cooper Moderator

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    No worries...yes, that could definitely cause startup/login issues.

    Maybe you could try booting to the Recovery partition and running Disk Utility there to repair those issues?

    C
     
    Cory Cooper, Jan 9, 2017
    #9
  10. devon

    devon New Member

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    hi
    do you think it would be ok if i went back to
    factory settings
     
    devon, Jan 15, 2017
    #10
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