Can't get wifi to work


FRANK D.

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wi fi icon shows i'm connected but not working. i have macbook air
 
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honestone

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Need much more information:

1. What exact Mac Book Air model do you have (I have a mdi 2017 13", 252 gig SSD model, and it works fine).

2. What exact Mac OS are you running? And if it is a recent one (like High Sierra), how did you upgrade to it?

3. Have you ever done any disk cleanup/maintenance/repairs, from a software perspective? You actually can do a good amount of disk cleanup on your own, and there are some excellent programs available (both free and commercial) that can assist you in those efforts. Along with that, how much free space is on your internal drive?

4. This is critical: are you making backups to an external device? If so, what software are you using for this?

5. What third party (ie, non-Apple) software are you using?

6. How are you connecting tom the internet"? Is it via a network you have inside your residence?
 

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