SOLVED Cannot open Safari since latest upgrade

[MDMD]

As usual, did updating of my Mac 21.5" last week to Monterey 12.6.8. Since then error messages whenever I try to open Safari. I have been waiting for another upgrade to correct this, but nothing has been forthcoming. What are other users finding that helps?

 

[Cory Cooper]

Hello and welcome.

What version is Safari - Version 16.6 (17615.3.12.11.3, 17615)?

C

 

[MDMD]

16.6 (17615.3.12.11.3)

 

[Cory Cooper]

OK, thanks.

That's the version I have in macOS Monterey 12.6.8.

• What is the error message you get?
• Do you have any Safari Extensions installed?
• Does another browser work?

C

 

[MDMD]

"Safari quit unexpectedly"

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace DYLD, Code 4 Symbol missing
Symbol not found: (_WKBundlePageSetSkipDecidePolicyForResponseIfPossible)
Referenced from: '/Library/Apple/*/Safari.framework/Versions/A/Safari'
Expected in: '/System/Library/Frameworks/WebKit.framework/Versions/A/WebKit'
(terminated at launch; ignore backtrace)

Thread 0 Crashed:
0 dyld 0x117e1898e __abort_with_payload + 10
1 dyld 0x117e2ea72 abort_with_payload_wrapper_internal + 80
2 dyld 0x117e2eaa4 abort_with_payload + 9
3 dyld 0x117ddc699 dyld4::halt(char const*) + 615
4 dyld 0x117dd85b5 dyld4:repare(dyld4::APIs&, dyld3::MachOAnalyzer const*) + 3995
5 dyld 0x117dd74e4 start + 388


Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000002000209 rbx: 0x0000000000000000 rcx: 0x00007ff7b2b500c8 rdx: 0x00007ff7b2b50530
rdi: 0x0000000000000006 rsi: 0x0000000000000004 rbp: 0x00007ff7b2b50110 rsp: 0x00007ff7b2b500c8
r8: 0x00007ff7b2b50130 r9: 0x0000000000000000 r10: 0x00000000000000e1 r11: 0x0000000000000246
r12: 0x00000000000000e1 r13: 0x00007ff7b2b50530 r14: 0x0000000000000004 r15: 0x0000000000000006
rip: 0x0000000117e1898e rfl: 0x0000000000000246 cr2: 0x0000000117e320f2


At least I can use Chrome to access this Mac-Help!
I dont think there are any extensions

 

[MacsBug]

1st thing that I would try is to delete the Safari Caches and Saved State. Theses are located in a hidden folder in your Home Folder.

To get to these folders, while hoding down the Option key select the Go menu in the Finder and select Library.

Locate the Caches folder and open it. Delete the folder titled com.apple.Safari.

Next, in the Library folder go to the folder titled Saved Application State and open that. Delete the folder titled com.apple.Safari.savedState.

If that doesn’t work, you can try booting into Safe mode and see if you have the same issue?

If none of these resolve your issue, you may want to download and reinstall macOS Monterey.

You can download the installer at https://apps.apple.com/us/app/macos-monterey/id1576738294 and run it.

This will not delete any of your data, just reinstall the OS and fix any files that may be corrupt.

 

[MDMD]

Thanks MacsBug. I tried all those (bar opening in Safemode) but the reinstallation worked.

 

[MacsBug]

Awesome, glad that you got it fixed.