Brother Printer Printing Many Copies Rather Than Just 1 Problem ?

[Robert11]

Hello,

I have a typical Brother B&W $100 Printer for the home. Model is HL-L2300D
Like it very much, but-

Even though the setting options, print options, qty, etc. are all set to 1, it still
prints out 4 or 5 copies each time, rather than 1.

Anyone have any suggestions how to fix this ?

Seems like something in it's memory has the qty of 4 or 5, and it doesn't see the single copy request.

Possible to purge or clear the memory for this ?
Or,...?

Much thanks,
Bob

 

[Cory Cooper]

Hello,

-Which version of OS X/macOS?
-Are you running the latest driver for the printer?
-Does this happen when printing from all applications, or just one/some?

C

 

[Robert11]

Hi Cory,

Nice to her from you.

Running Mojave

Always printing from WORD.

Have the latest Drivers, I think ?
Is there a very. number for the Driversto check ? If so, where ? What should they be for latest ?

Thanks again for help, and putting up with my dumb questions.

Stay well,
Bob

 

[Cory Cooper]

Hi Bob,

Good to hear from you as well. No questions are dumb at all...that's why we're here!

-Which version of Word?
-Does it happen in Excel or PowerPoint as well?

If it only happens in Word and not other applications, then it's Gott be some setting or a corrupt preference in Word. Have you tried printing a single page document in Word, and set copies to 2 in the print dialog box? See if that prints only 2. If so, then change it back to 1 and see if that resolves the 5 copy issue.

You can check the printer driver version as follows:

 > System Preferences... > Printers & Scanners > double-click the pinter in the list > click the settings gear icon > General > Driver Version

C