Appletv and error msg -3905

Discussion in 'AppleTV' started by SueT, Dec 4, 2015.

  1. SueT

    SueT New Member

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    I know my wi if is working and I'm pretty sure of the password, but I keep getting an error message when I try to hook the third generation Apple TV up to my tv. Error msg 3905 and something about my network. I have tried resetting it with no better luck.
     
    SueT, Dec 4, 2015
    #1
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  2. SueT

    Cory Cooper Moderator

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    Hello and welcome.

    Sorry we didn't get back to you sooner.

    -Is this a new Apple TV 3 and/or television?
    -Has it previously worked?
    -Are you getting any other errors - HDCP, etc?

    C
     
    Cory Cooper, Dec 5, 2015
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  3. SueT

    SueT New Member

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    No, neither is new and it previously did work. I moved it from one house to another. No other error messages. Thanks
     
    SueT, Dec 5, 2015
    #3
  4. SueT

    Cory Cooper Moderator

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    OK, thanks.

    -Do you have the same Internet provider and equipment?
    -Do you have another HDMI cable to try?
    -You stated you tried a factory reset of the Apple TV, correct?

    C
     
    Cory Cooper, Dec 5, 2015
    #4
  5. SueT

    SueT New Member

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    I'm not sure what just happened, but it is working! I double checked the password, entered it, got the error message about network connection with (5) instead of the other error code, and when I kept pushing menu to get out of that screen, suddenly everything was working! Thanks for your help!
     
    SueT, Dec 5, 2015
    #5
  6. SueT

    Cory Cooper Moderator

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    Awesome...not sure what changed, but glad for you that it did!

    C
     
    Cory Cooper, Dec 6, 2015
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