AirTag Not Connecting: How to Troubleshoot It

When your AirTag won't connect, it can be frustrating. However, there are several troubleshooting methods you can try to solve this issue quickly.

How to Fix your AirTag if it’s nor reconnecting:​

1. Change Your AirTag's Battery​

  • Locate your AirTag and carefully remove its cover.
  • Once the cover is off, take out the old battery.

  • Insert a new CR2032 battery with the "+" side facing up.
  • Align the cover's tabs with the AirTag slots and press down.
  • Twist the cover clockwise until it stops, ensuring it's secured.
Replacing the battery ensures your AirTag has enough power to connect, potentially solving the issue.

2. Restart Your iPhone​

  • Press and hold either the volume button and the side button or the top button until the power off slider appears.

  • Drag the slider, then wait 30 seconds for your device to turn off.
  • To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
Restarting your iPhone can refresh the system, possibly fixing the connection problem.

3. Update Your iPhone to the Latest iOS Version​

  • Open Settings on your iPhone.
  • Tap on "General," then select "Software Update."
  • If an update is available, tap "Download and Install" and follow the on-screen instructions.


An up-to-date iPhone ensures optimal functionality, including AirTag connectivity.

4. Reset Location & Privacy on Your iPhone​

  • Open Settings and go to "General."
  • Tap "Transfer or Reset iPhone" and select "Reset."

  • Choose "Reset Location & Privacy," enter your passcode, and confirm your choice.
This reset refreshes your system’s location and privacy settings, which might fix the connectivity issue.

5. Manually Reset Your AirTag​

  • Press down on the polished stainless steel battery cover and rotate counterclockwise until the cover can be removed.
  • Take out the battery and wait for 30 seconds.

  • Reinsert the battery and press down until you hear a sound.
  • Repeat the removal and insertion process four more times, listening for a sound each time. On the fifth time, you should hear a different sound indicating the reset.
Manually resetting can return the AirTag to its default state, making it visible in the Find My app again.

6. Check Location Settings on Your iPhone​

  • Go to Settings > Privacy & Security > Location Services.
  • Ensure that Location Services is turned ON.

  • Scroll down and select "Find My," making sure it is set to "While Using the App."
Ensuring Location Services are properly set can improve the connection success rate.

By addressing various potential causes, from power issues and system glitches to settings adjustments, these solutions provide a well-rounded troubleshooting approach for when your AirTag won't connect.
Last edited:

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question