Viber call recorder?

[Elrich]

I'm looking for recommendations of good software for recording calls from Viber on my Mac. (A circa-2013 Macbook Pro) Recording the video isn't terribly important to me, but I definitely want to be able to record audio of both sides of the call and deal with the two sides as two separate tracks.

 

[Cory Cooper]

Hello,

I think it would take some paid software to accomplish that. Audio Hijack would work I believe. You could contact them to verify.

Too bad it isn't Skype, as Call Recorder for Skype is made for just that.

C

 

[Elrich]

I have Audio Hijack, but I didn't think it could record both sides of a call... But I just took a look at it and it does have that option under "Advanced"! Thanks!

 

[Cory Cooper]

No worries.

Let us know how it goes.

C

 

[Elrich]

OK, just recorded an interview call from Viber using Audio Hijack. It worked fine, except one thing. I wanted to have my voice and the interviewee's voice on separate tracks, meaning I had to put them in opposite speakers (Audio Hijack has a "Split between channels" checkbox in "Advanced" under "Source"). Which is fine for the recording (of course I can switch both tracks to mono), but Audio Hijack makes the same change in your headphones, so I had my own voice coming in the left channel. I had to push that side of my phones to behind my ear because it was so distracting!

But the recording itself is just what I wanted.

 

[Cory Cooper]

Glad it worked.

Was there a slight delay on your voice, or was it in real-time?

You can use an audio processor to make the left and right tracks both mono, and they will play in both channels.

C

 

[Elrich]

Well, there was a delay on her voice, but I think that was because I ended up using Viber to call her phone. (might as well have used Skype!)
Right, I've switched both tracks to mono in Audio Hijack -- working on editing now. The problem is hearing my own voice during recording.

 

[Cory Cooper]

Yeah, hearing your own voice can be distracting if you aren't used to it and there is a slight delay. I actually preferred it, back when I did a lot of podcasting. Basically, I built a small radio station rig, complete with many pieces of hardware in a studio rack. With that, I could hear myself without any delay, which made it much easier to get used to.

Let us know how it goes,

C