Unable to get printer status error

[aross0531]

I am having issues printing from Sonoma 14.2.1 recently. I can add the printer, the computer recognizes the printer, can even see the toner levels (and they are accurate bc I looked on the printer itself too), BUT I cannot print. All I get is "Unable to get printer status".

I have:

• Installed the printer via System Settings
• Installed the printer via CUPS interface
  • I've tried using https, http, ipp, ipps
• Reset printing system
• Reset SMC and NVRAM
• Heck I've even restored the computer as completely new...

At the end of the day - ALL of the methods for adding the printer work successfully, the network shows the printer connection etc, but it just will not print.

Thoughts?

 

[Cory Cooper]

Hello and welcome.

Sorry for the delayed response.

• Which model Mac?
• Which version of macOS?
• Which brand/model is the printer?
• How is the printer setup - direct USB, Wi-Fi/AirPrint, Ethernet/network?

C