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- Mar 22, 2016
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I think this is a software issue but not 100% sure.
Recently, the cursor will not move - it freezes. Sometimes the entire keyboard is unoperable, but usually just the keyboard.
I remove and reinstall cable, check the light on my Kensington trackball (sometimes it is off - no power - but this freeze also happens when the trackball is getting power.
Usually, the cursor unfreezes after a minute or so, but sometimes I reboot. On some reboots, I get a message saying it can't find a bluetooth keyboard which I take to mean to can't find the wired keyboard.
10.11.5 on Mac Pro with wired keyboard and Kensington trackball (though it has happened when I try an Apple mouse also.)
Has anyone had this problem? Is it software?
Recently, the cursor will not move - it freezes. Sometimes the entire keyboard is unoperable, but usually just the keyboard.
I remove and reinstall cable, check the light on my Kensington trackball (sometimes it is off - no power - but this freeze also happens when the trackball is getting power.
Usually, the cursor unfreezes after a minute or so, but sometimes I reboot. On some reboots, I get a message saying it can't find a bluetooth keyboard which I take to mean to can't find the wired keyboard.
10.11.5 on Mac Pro with wired keyboard and Kensington trackball (though it has happened when I try an Apple mouse also.)
Has anyone had this problem? Is it software?