Thunderbolt display is becoming discolored?

Discussion in 'Hardware and Peripherals' started by Boxturtle32, Apr 21, 2015.

  1. Boxturtle32

    Boxturtle32 New Member

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    I'm not even sure where to start with this problem, but seeing as I work in video production, it has become a small pain over the last week.

    The attached images show a split on the screen that started small in the top right corner and has moved down to the bottom.

    If anybody has any information on what this could possibly be, I would appreciate the help.

    This is a 2014 27-inch Thunderbolt display run through a 2014 Mac Pro, but I'm not sure any of that matters. It's not visible in screenshots, just on an external view of the monitor.
     

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    Boxturtle32, Apr 21, 2015
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  2. Boxturtle32

    Cory Cooper Moderator

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    Hello and welcome.

    Usually that is a sign that either smoke is getting into the display panel from an external source such as cigarettes/cigars, or the internal power supply of the display is starting to fail and smoke internally, which is getting into the panel.

    It is definitely worth a trip to the Apple Store or Authorized Apple Service Center to get it looked and and serviced or replaced, depending on what the warranty situation is.

    C
     
    Cory Cooper, May 2, 2015
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