Macbook Retina Screen Issue.... Please help! - See image...

[mamuci]

MacBook Pro 13.3 Retina - Works perfect apart from below image, you do a screengrab and its not on.... please help!!!!

 

[Cory Cooper]

Hello and welcome.

That looks like an issue with the LCD panel, a hardware issue, that's why it isn't captured in a screenshot. Do you happen to have AppleCare?

C

 

[mamuci]

No it’s out by 2 months

 

[mamuci]

Apparently it’s £600 for a complete new screen

 

[Cory Cooper]

Hi,

Sometimes Apple will honor it if it is only two months past and you had AppleCare. Have you tried an Apple Store and/or called them on the phone?

C

 

[mamuci]

Yes, they can do nothing apart from a new screen, I have bought another one in the mean time, will just bin it