Macbook Retina Screen Issue.... Please help! - See image...


mamuci

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MacBook Pro 13.3 Retina - Works perfect apart from below image, you do a screengrab and its not on.... please help!!!!

Mac.jpg
 
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Cory Cooper

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Hello and welcome.

That looks like an issue with the LCD panel, a hardware issue, that's why it isn't captured in a screenshot. Do you happen to have AppleCare?

C
 

mamuci

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Apparently it’s £600 for a complete new screen
 

Cory Cooper

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Hi,

Sometimes Apple will honor it if it is only two months past and you had AppleCare. Have you tried an Apple Store and/or called them on the phone?

C
 
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mamuci

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Yes, they can do nothing apart from a new screen, I have bought another one in the mean time, will just bin it
 
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