MacBook Pro Randomly Shuts down Retina 2013

[StatikSA]

So when using MacOS my MacBook instantly shuts down. For example i just open Final Cut Pro and it instantly turns off. I was later filling a form in Google Chrome and it instanlty shut down in the middle of that process too. Battery at 50%


I tried using windows bootcamp and for the first 20 minutes it seems okay and no shutdowns


Any idea/fix/recommendation

Greatly appreciated

Thanks in advance

I have also tried resetting the SMC as well as reinstalling mac os here is a of what happens when opening something like Final Cut Pro or Chrome

 

[honestone]

We need to know some things before trying to offer any solutions:

1. What exact MacBook model do you have?

2. What exact Mac OS are you using?

3. Have you ever done any disk cleanup/maintenance/repairs?

4. This is critical: are you making any backups to an external device?

5. Besides Google Chrome, what third party software do you have? Along with that, do you have MacKeeper and/or CleanMyMac? If you do, get rid of them IMMEDIATELY! They do more harm than good.

6. Is the original battery still inside your MacBook?

7. How did you exactly re-install the Mac OS? Did you just "overwrite" what was there already?

Answers to those questions will be very helpful. There are a couple of things you can do that could be helpful:

1. Download, install, and run the excellent, free anti-malware program Malwarebytes. You can get it form here:

https://www.malwarebytes.com/mac/

2. Download, install, and run the excellent freeware program Coconut Battery. This will let you know the "health" of your battery. You can get it from here:

http://www.coconut-flavour.com/coconutbattery/

Note that the version you need depends on what Mac OS you are using. The various versions are shown under the heading "Download 3.5.2 (18.3 MB) | for macOS Sierra and OS X El Capitan/Yosemite".

 

[StatikSA]

Hi thanks for the reply!

1. What exact MacBook model do you have?
MacBook Pro Late 2013 Retina

2. What exact Mac OS are you using?
Sierra 10.12.3

3. Have you ever done any disk cleanup/maintenance/repairs?
Tried fresh Reinstalling completely through internet recovery

4. This is critical: are you making any backups to an external device?
No. i have all on the cloud i do not need any physical backup yet. The drive is empty and only has MacOS installed

5. Besides Google Chrome, what third party software do you have? Along with that, do you have MacKeeper and/or CleanMyMac? I do not have these only Chrome and Final Cut Pro is installed at present

6. Is the original battery still inside your MacBook?
Yes 511 Cycles

2. Download, install, and run the excellent freeware program Coconut Battery. This will let you know the "health" of your battery. You can get it from here:

http://www.coconut-flavour.com/coconutbattery/ I will do this now

 

[honestone]

OK, given that you don't need a physical backup anywhere, then 1) boot to the Recovery HD partition, 2) use Disk Utility there to Erase and Format your internal drive (maybe have the Erase process do 3 or more passes), 3) do a fresh, clean, "virgin" installation of OS 10.12.3, 4) reboot your Mac (most likely you'll need to go through a "virgin" setup), and 5) do a clean, "virgin" installation of Google Chrome and Final Cut Pro (if that's all you need).

 

[StatikSA]

Hi all that was done and it still crashes on all Mac OS X versions. The only time it does stay on all the time and does not shut down randomly is when in safe mode

 

[honestone]

So, when you say "all Mac OS X versions", that sounds like it was happening before Sierra, is that correct?

If that's the case, then it would seem there is a hardware issue. With your machine being a 2013 model, it is doubtful that it is the internal SSD drive (although i have read about some instances where such drives have gone bad "prematurely" on some Mac laptops). Also, I did a google search of "Issues with MacBook Pro Late 2013 Retina", and this one "hit" came up:

https://www.apple.com/support/macbookpro-videoissues/

In fact, here are all the results from that search:

https://www.google.co.uk/search?q=I...rome..69i57.7968j0j7&sourceid=chrome&ie=UTF-8