SOLVED MacBook Pro and Time Machine


Steve T

New Member
Joined
Jan 18, 2016
Messages
3
Reaction score
0
Hi, I'm having great difficulty retrieving backup files from Time Machine onto my MacBook Pro (running Sierra 10.12.6, laptop is mid-2015).

A few hours ago I noticed that some of my emails were not appearing in Mac Mail's search results, even though they were clearly visible in the mail folder. Having read that this is fixable by rebuilding the mailboxes, I clicked 'Rebuild' in the Mailbox menu. Nothing happened. There was no onscreen indication of activity: no progress bar, no wheel of death. After getting distracted for a while, I tried to shut down my laptop, and mail wouldn't shut. I then used Force Quit to close mail. Big mistake.

I restart the computer and my inbox is empty. It seems that the 'Rebuild' instruction was in fact still working, albeit with no info alert to tell me so, and when I force quitted I must have screwed up the process.

No problem, I think, I can reimport the lost files from Time Machine. I enter Time Machine, choose a recent backup of the mailbox, from before the accident, and click restore. A reassuring box appears, saying "Restoring Mailbox" - but after about three minutes it disappears, and there's still nothing in the mail folder. The files are not redeposited. I leave it for over an hour, thinking perhaps it's doing something but not telling me again. But there's still nothing.

Can anyone help me to solve this? I'm terrified to lose these emails!
 
Ad

Advertisements

Ad

Advertisements

Steve T

New Member
Joined
Jan 18, 2016
Messages
3
Reaction score
0
Hello,

When rebuilding mailboxes in Mail, open the Activity window from the menu bar > Window > Activity. It will show progress.

Time Machine will restore emails to a folder called Recovered Messages.

Pro tip: How to recover files using Time Machine, including email

Let us know how that goes.

C
Many thanks Cory. It turns out that Time Machines was having trouble finding sufficient space on my hard drive to do the rebuild. I went into my user library folders, copied my mailboxes to an external drive for safety, erased them from the laptop hard drive, then reimported a version from Time Machines from before the problem occurred.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top