MacBook Air black screen and not charging

Discussion in 'Mac Notebooks' started by Yorko, Jun 13, 2018.

  1. Yorko

    Yorko New Member

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    Hi there

    My husband has a MacBook Air, 2104 (passed on to him when I upgraded)

    It has been left uncharged for a month or so and now when the charging cable is connected the light stays orange so I am assuming it is not charging

    Is it likely that it needs a new battery or is it a dead duck, obviously we cant start it up

    Any help will be much appreciated

    Many thanks
     
    Yorko, Jun 13, 2018
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  2. Yorko

    honestone New Member

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    When you say "left uncharged", did he use the machine at all during that time? No matter how much of charge the machine needs (even 1%), the light will stay orange until it is 100% charged, and then turn green. I have a mid 2017 13" MacBook Air (used to have a mid 2013 13" MacBook Air), and that is/has always been the case for me.

    If, though, it continues to stay orange for a long, long time, then there could be an issue with the battery.
     
    honestone, Jun 13, 2018
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  3. Yorko

    Yorko New Member

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    Hi there

    It wasn't used at all for about a month, then when the charger was plugged in it was orange as is correct. it was left "on charge" overnight but it was still orange the next morning

    There is a little bit of exposed wire at the top of the cable where it connects magnetically and I am presuming it could be that
     
    Yorko, Jun 13, 2018
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  4. Yorko

    honestone New Member

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    So the exposed "wire" is on the connector, right? If so, maybe try and wrap it in electrician's (black) tape, and see if it works.

    Is the machine at least accepting a "partial" charge, so that it can be booted, and thus he could see how much percentage of the battery is charged?
     
    honestone, Jun 13, 2018
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  5. Yorko

    Yorko New Member

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    There cant be any charge as it wont turn on and is as dead as a dodo

    I tried the tape idea earlier but still no charge

    I have ordered a new charger (cheaper version than the Apple one) just to eliminate that aspect, who knows it may be that simple
     
    Yorko, Jun 13, 2018
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