MacBook Air black screen and not charging

[Yorko]

Hi there

My husband has a MacBook Air, 2104 (passed on to him when I upgraded)

It has been left uncharged for a month or so and now when the charging cable is connected the light stays orange so I am assuming it is not charging

Is it likely that it needs a new battery or is it a dead duck, obviously we cant start it up

Any help will be much appreciated

Many thanks

 

[honestone]

When you say "left uncharged", did he use the machine at all during that time? No matter how much of charge the machine needs (even 1%), the light will stay orange until it is 100% charged, and then turn green. I have a mid 2017 13" MacBook Air (used to have a mid 2013 13" MacBook Air), and that is/has always been the case for me.

If, though, it continues to stay orange for a long, long time, then there could be an issue with the battery.

 

[Yorko]

Hi there

It wasn't used at all for about a month, then when the charger was plugged in it was orange as is correct. it was left "on charge" overnight but it was still orange the next morning

There is a little bit of exposed wire at the top of the cable where it connects magnetically and I am presuming it could be that

 

[honestone]

So the exposed "wire" is on the connector, right? If so, maybe try and wrap it in electrician's (black) tape, and see if it works.

Is the machine at least accepting a "partial" charge, so that it can be booted, and thus he could see how much percentage of the battery is charged?

 

[Yorko]

There cant be any charge as it wont turn on and is as dead as a dodo

I tried the tape idea earlier but still no charge

I have ordered a new charger (cheaper version than the Apple one) just to eliminate that aspect, who knows it may be that simple

 

[Yorko]

Just to update

Had to buy a pentelobe 1.2 mm screwdriver and removed the back of the Mac

Disconnected and reconnected the battery and it was as good as new

All in all a success

 

[honestone]

Thanks for that update! If I ever have similar (or the same) issues with my mid 2017 13" MacBook Air, I'll remember this.

Again, appreciate the update. Always helpful when folks do that!

 

[Yorko]

No problem

 

[Mac'dTheGuy]

Disconnected and reconnected the battery and it was as good as new

All in all a success

Will try this if it ever happens to me.