Mac Mail filtering emails to Junk Folder


Aled

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Hi

I have a iMac (2019 spec on Catalina) which continuously filters most mail on sent to my outlook account to junk. I ahem tried adding each of the senders to 'add to contact' but nothing changes, similarly in outlook I have ensured they are all 'safe senders'.

Any help would be appreciated as this is really irritating.

Thanks

Aled
 
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Cory Cooper

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Hello and welcome.

-Your account is an actual outlook.com account?
-Is this in the Mail our Outlook app?

C
 
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Aled

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Hi Cory,

My account is an outlook.com account but I am using it in the Mail app

Aled
 

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