Lost Aol Mail


Achickand3dogs

New Member
Joined
Jan 22, 2016
Messages
4
Reaction score
0
Below is a question that was sent to AOL. Have not heard back yet, but figured someone in the MAC community has encountered this problem and probably has a solution. Had a number of things saved that it would be so helpful to retrieve.

I have not logged into my AOL account in a very long time. Never knew that the account would be cleaned out after 120 days. I use a Mac and have Time Machine backups. If I go back to an old Time Machine back up where I did access my AOL account, will it (and AOL) allow me to restore emails, contacts and such? Please email response to... (e-mail address removed)

Thank you

Lynne


Any thoughts would be helpful. I am using an iMac, running 10.6.8

Thank for any thoughts, help or direction you can offer.
 
Ad

Advertisements

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
7,225
Reaction score
257
Hello and welcome.

-Are you using Apple Mail to access your AOL account?
-How long ago did you lose the AOL emails?
-How far back do your Time Machine backups go?

If we find the files that we need to restore, you may lose all activity since that backup - especially if you are using the Apple Mail app. If you login via a web browser to AOL to access your email, Time Machine will not have them stored and available for restoration.

C
 

Achickand3dogs

New Member
Joined
Jan 22, 2016
Messages
4
Reaction score
0
Not using Apple mail.
About 3 months ago
Time Machine goes back to 2013, but it sounds like that is no help since I am logging in via a web browser.

Any other ideas?

Thanks for your email.
 

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
7,225
Reaction score
257
Unfortunately, since you are accessing AOL via a browser, there isn't anything you can do on your end. You would have to work with AOL, but I doubt that they would restore anything, because of their stated 120 day policy.

So sorry we couldn't be or more help and good luck,

C
 

Achickand3dogs

New Member
Joined
Jan 22, 2016
Messages
4
Reaction score
0
Unfortunately there was no stated policy a while ago. It is a relatively recent development. This is not the first time that email address has been dormant for a time.

I may offer to be a paying customer, to see if that encourages AOL to restore.
 

Cory Cooper

Moderator
Joined
May 19, 2004
Messages
7,225
Reaction score
257
I hope things turn out well for you...please let us know how it goes.

C
 

MacTipster

New Member
Joined
Feb 2, 2016
Messages
14
Reaction score
0
Aol does have a way restore old e-mail accounts. They couldn't find my account that was 15 years old but I learned through that process that a lot of accounts can be re-activated, you just need to get in contact with them via phone. Hope it works out!
 
Ad

Advertisements

Achickand3dogs

New Member
Joined
Jan 22, 2016
Messages
4
Reaction score
0
Any tips/ideas/key words you can suggest? Also, how long ago did you get yours restored?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top