I joined this forum hoping to get some help with a major problem I'm experiencing with an Air running Mavericks that I only got like 3 weeks ago. Today, my keyboard and trackpad started going bonkers; every click acts as a right-click (or control-click), the keyboard became unresponsive but ONLY the letter keys, and other abilities I had applied to the trackpad such as swiping became very fidgity. I tried opening the window of the keyboard, no response from that either. I'm like 99% sure I didn't do anything to make this happen, it just started on its own, and while the computer was active, not like after being woken up or anything. Other than a couple hot-corners i changed weeks ago, i havent touched system preferences, and upon checking through that found no general alternative typing modes or anything like that. all sections of system preferences yielded no results.
Having read about Mavericks' freezing input issue, I did what most of those posts said they did to at least temporarily resolve the issue, which was to restart. But the problem persists, EVEN OUTSIDE ANY ACCOUNT. i cant get back into my admin account; characters appear when i type in the password (despite the keyboard's letters being unresponsive inside an account), and hitting the enter key creates a character (i also found that the ESC key creates a character now too). i tried to use the mouse to gain access instead of the return key (i discovered that holding down Shift makes the clicking FOR THE MOST PART go back to normal) and was then told that my password was wrong! even though it definitely isnt. in Guest mode, the alternative keyboard layouts resolved nothing, and in any case even were i to change anything in guest mode how would i apply it outside that account?? why in the world is whatever's happened happening outside all accounts, why isnt the computer starting up applying normal default responsiveness?? the bottom line is, the computer has become virtually unusable.
my brother gave me this computer, it is relatively new, he doesnt know whats going on, and neither of us are greenthumbs to Apple, which means the culprit is almost certainly Mavericks. I couldn't find anything on google about a similar problem, with Mavericks or any other OSX, closest thing is just the thing people were having with everything freezing, but not just it deciding to go wonky like this. Please someone tell me they know what's going on, I refuse to believe that after 3 weeks this Air is already a paperweight, for what seems to be literally no reason. I'm sure a couple of you will just tell me to reformat but I'd like to avoid the problem in the future if possible. I'm sorry if this isnt eloquent but im exhausted from pulling my hair out trying to fix it for hours. im really hoping one of you will tell me that i somehow just put it in some weird typing mode or something, but i'm not that lucky. anyway please help, and thank you in advance for your time.
Having read about Mavericks' freezing input issue, I did what most of those posts said they did to at least temporarily resolve the issue, which was to restart. But the problem persists, EVEN OUTSIDE ANY ACCOUNT. i cant get back into my admin account; characters appear when i type in the password (despite the keyboard's letters being unresponsive inside an account), and hitting the enter key creates a character (i also found that the ESC key creates a character now too). i tried to use the mouse to gain access instead of the return key (i discovered that holding down Shift makes the clicking FOR THE MOST PART go back to normal) and was then told that my password was wrong! even though it definitely isnt. in Guest mode, the alternative keyboard layouts resolved nothing, and in any case even were i to change anything in guest mode how would i apply it outside that account?? why in the world is whatever's happened happening outside all accounts, why isnt the computer starting up applying normal default responsiveness?? the bottom line is, the computer has become virtually unusable.
my brother gave me this computer, it is relatively new, he doesnt know whats going on, and neither of us are greenthumbs to Apple, which means the culprit is almost certainly Mavericks. I couldn't find anything on google about a similar problem, with Mavericks or any other OSX, closest thing is just the thing people were having with everything freezing, but not just it deciding to go wonky like this. Please someone tell me they know what's going on, I refuse to believe that after 3 weeks this Air is already a paperweight, for what seems to be literally no reason. I'm sure a couple of you will just tell me to reformat but I'd like to avoid the problem in the future if possible. I'm sorry if this isnt eloquent but im exhausted from pulling my hair out trying to fix it for hours. im really hoping one of you will tell me that i somehow just put it in some weird typing mode or something, but i'm not that lucky. anyway please help, and thank you in advance for your time.
Any Mac under 12 months old should be returned ASAP if faults develop as with any other Apple product.