Internet access blocked

[Richard Brown]

Last week,I inadvertently clicked the yes button in a pop up dialogue box. The message was along the lines of “We need to check files etc on the internet to ensure they are safe.“ The next time I logged in, Safari was denied access. I have followed recommended procedures to try and fix the problem, but to no avail.
i have found an app in a folder named _MACOSX. The app is Mac cleanup pro. I think it’s the cause of the problem. However I need reassurance and advice that removing this app to trash is safe. Afterthat,what other steps do I follow to restore I ternet access.

i attach a pages document which covers what I’ve done in great detail. Some of the info in the file may be of interest.

 

[Cory Cooper]

Hello,

• Where is the _MACOSX folder located?
• Mac Cleanup Pro is actually a virus

I recommend downloading the free version of Malwarebytes for Mac and running it, as it should remove Mac Cleanup Pro.

The Pages document wasn't uploaded, so feel free to repost it.

C