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- Aug 23, 2015
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i have an iMac running snow leopard which I am getting ready to sell. Each time it asks me to update the software,which I do. Then I get the message saying it needs to restart to complete the process. When I do this, the computer hangs and doesn't move. I left it on all night & it still hasn't coved. I cannot force quit as there is nothing showing on the desktop. Can anyone help please as getting an appointment with a genius is nie on impossible.
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