IMac: worst computer ever

[naebimoyo]

We bought a 1TB iMac in 2019. It's not a solid state hard drive, which I understand is supposed to be an issue.
It has been slow from day 1. Very disappointing performance. I've spoken to Apple support multiple times over the last 2 years, we've tried everything. The hardware has been reviewed and tested.
I've been told we need to upgrade it to a sold state hard drive, but I'm not impressed by that.
In my view, the computer has not performed as it should have from day one.

By slow, I mean it can take over a minute (I've timed it) to open System Preferences and for the spinning pizza of death to stop spinning!

Has anyone else experienced this issue?

 

[Lufbrarunner]

What are the full specs for the imac? Processor, RAM, OS etc.
Do you have any apps running in the background, any Anti virus or Malware apps running?

 

[maw_walker]

I have an M1 iMac so that's not the same but my Mini (2019/2020) is from the same era. I realize not the same either but the internals are probably similar. I didn't know iMacs even came with the option of a spinning drive. Interesting.

I have not had the "beachball" issue where things get stuck and take a long time to open. I would ask the same as Lufbrarunner: any software running that could cause an issue, like AV software maybe?

 

[Lufbrarunner]

I have a 2008 20" imac with a 240gb SSD and 4gb RAM which is quite 'nippy' I also have a 2015 21.5" imac with 1tb mechanical drive and a 2015 27" imac with 24gb RAM and a 1tb mechanical drive, both of which perform well. At some point I may upgrade the 2015 imacs to SSDs but that can wait for the moment.
Another question, how much spare space do you have on the drive?

I am mainly using my machines for photo editing, 3D modelling and 3D printing.