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Put in new cartridge, keep getting a "Printer may be out of toner" message
HP P1102w Printer
- Thread starter anachronism67
- Start date
Cory Cooper
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Hello,
- Is it an OEM HP toner cartridge?
- Did you shake the cartridge and remove the plastic shipping strip per the instructions before installing it?
- Did you check to see if there is any toner loose that may be blocking the sensor?
- Have you tried powering off the printer, then back on?
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• No
• Yes
• Yes
• Many times
Also reinserted the printer driver and reset the printer preferences to load new driver.
• Yes
• Yes
• Many times
Also reinserted the printer driver and reset the printer preferences to load new driver.
Cory Cooper
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OK, thanks.
Sounds like you did everything correctly. It may just be an issue with the third-party cartridge. You may need to contact the vendor that made the cartridge or HP support.
C
Sounds like you did everything correctly. It may just be an issue with the third-party cartridge. You may need to contact the vendor that made the cartridge or HP support.
C
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HP support isn't going to support a third-party cartridge. They're not even very good at supporting their own equipment.
I'll just have to write it off and go back to a previous supplier whose cartridge did work. Thanks anyway.
I'll just have to write it off and go back to a previous supplier whose cartridge did work. Thanks anyway.