HP office jet 8610/El Capitan: unsupported colorspace error


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Q:problem connecting to HP Office Jet 8610 Pro
Apple - 21.5" iMac® - Intel Core i5 (1.6GHz) - 8GB Memory - 1TB Hard Drive

El Capitan



Printer: HP OfficeJet 8610 Pro





Helping my mother-in-law set-up printer for her new iMac. Wireless connection; it will print the 'test' page from Mac HP utility. Printing from an application (Mail, etc) results in "unsupported Colorspace= -19" error.



I have uninstalled and ran disk first aid and re-connected. I have deleted from Printers/Scanners and added back in. Various combination of previous steps with re-starts in between. Am already balding, can't afford to pull out much more. Any advice greatly appreciated.
 
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Hi, thanks for reply. Wireless connection will print test page from HP utility. But error is thrown in Mac Mail and MS Word for Mac. Only two applications I tried.
Mac has a 'name.'

Tried current drivers from HP support AND current apple HP driver pack
 
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No luck resetting printer system. Same error thrown from mail, safari, notes, MS office apps etc. b&w option did not work either
 
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Well I'll be a monkey's uncle. Latest El Capitan patch "fixed" the printer error.

Thanks for your time all the same,
 
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Cory Cooper

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HA! That's great!

Not sure why that corrected the issue, but glad it's sorted. Thanks for letting us know.

C
 

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