High Sierra broke my macbook pro

[jangu23]

Hi community,



yesterday I tried to install the new macOS High Sierra, after some time of not installing new updates (when you click away that button in the top right corner „not now“).

As I saw somewhere else, during the installation it was first at 45min and it took quite long to become 44min etc. Later during the installation process it somehow failed to install it (according to text on the screen). Via button I tried to repeat it 2 or 3 times.

In the end my mac shut down, and since then it does this automatically few seconds after turning it on. This is a screenshot:

(https://picload.org/view/drlraadw/20171117_174811.jpg.html)




I tried to reset some storages as suggested here:

https://discussions.apple.com/thread/8085381?start=0&tstart=0

nothing worked, not even safe mode



This link

https://discussions.apple.com/thread/7696074?start=0&tstart=0

suggest to use macRecovery and repair the HD, which I did. It said that the „HD appears to be OK“



Now I want to use the macRecovery option „Reinstall macOS“.

Will reinstalling HighSierra this way wipe the files of my HD ? Or do I definitely need to save the data via DiskUtility in order to have it after the installation ?

 

[Cory Cooper]

Hello,

-Which exact model Mac?
-Any third-party upgrades installed - RAM, hard drive/SSD, etc.?
-Which version of OS X was it running before you attempted the upgrade?
-Do you have any Time Machine or other backups of your data?
-That is a kernel panic in your screenshot. Can be caused by hardware or software issues.

C