Flash issue in Safari 6.0.4

[Spawn_Dooley]

You could try downloading the last Combo Update for whichever OS version you're running ... (from apple's website, not through software update)

Also might be worth it to uninstall Flash Player then download and reinstall the latest version. You need to follow Adobe's uninstall instructions rather than just doing it yourself ... all the relevant info can be found here:

Flash Player Help /
Uninstall Flash Player | Mac OS

 

[LeChuck]

Thank you for your suggestions. I uninstalled and reinstalled Flash. Unfortunately that did not help.

The only Combo updates I see on the Apple site for 10.7.5 are for client and server versions. So I'm not sure how to update. I usually do use Software Update.

I find it confusing that the problem does not exist in the new user account that I made.

http://support.apple.com/kb/index?page=search&src=support_site.kbase.search&locale=en_US&q=10.7.5

You could try downloading the last Combo Update for whichever OS version you're running ... (from apple's website, not through software update)

Also might be worth it to uninstall Flash Player then download and reinstall the latest version. You need to follow Adobe's uninstall instructions rather than just doing it yourself ... all the relevant info can be found here:

Flash Player Help /
Uninstall Flash Player | Mac OS

 

[oldscribe]

Hi,

Pleased that suggestion worked, as for updates have a look here.
http://support.apple.com/kb/HT5313

Click the link for more details, then on the new page scroll down to where it says manually download.

Edit:
http://support.apple.com/downloads/#osxlion

 

[Spawn_Dooley]

I find it confusing that the problem does not exist in the new user account that I made.

It's really hard to determine exactly what is going on, sometimes it's not worth it to actually get an explanation of why, but just keep trying to solve it, that's where we come in too.

We'll work through every possible fix until it's solved.

Have you tried Safari Preferences ~> Security ~> Enable Extensions

Also in System Prefs there should be a Flash Player icon in the bottom row where you can delete the browsing data & settings etc .. it's under the "Advanced" tab.

 

[oldscribe]

Hi SD,

Have you tried Safari Preferences ~> Security ~> Enable Extensions

Never thought of that, could be an extension issue

 

[Kaveman]

You have...
Safari > Reset Safari > Tick All the options?

 

[LeChuck]

I don't have "Enable Extensions" under Security. I have "Allow other plug-ins" which is checked.

It's really hard to determine exactly what is going on, sometimes it's not worth it to actually get an explanation of why, but just keep trying to solve it, that's where we come in too.

We'll work through every possible fix until it's solved.

Have you tried Safari Preferences ~> Security ~> Enable Extensions

Also in System Prefs there should be a Flash Player icon in the bottom row where you can delete the browsing data & settings etc .. it's under the "Advanced" tab.

 

[LeChuck]

I have the option, but I'm not going to reset passwords and auto-fill. I have already reset everything else.

You have...
Safari > Reset Safari > Tick All the options?

 

[Spawn_Dooley]

Also in System Prefs there should be a Flash Player icon in the bottom row where you can delete the browsing data & settings etc .. it's under the "Advanced" tab.

So did you try the above?

 

[oldscribe]

Hi,

Did you gain the update, if so any change?

 

[LeChuck]

I deleted the browsing data and settings in the Flash settings. It didn't help.

So did you try the above?

 

[LeChuck]

The download would have taken six hours, so I didn't do it.

Why is updating via Software Update not sufficient?

Hi,

Did you gain the update, if so any change?

 

[oldscribe]

Hi,

On the odd occasion I personally have found that the Apple software updater has timed out, only happened twice, think one was the combo update in 10.5.8.

 

[Spawn_Dooley]

Also might be worth it to uninstall Flash Player then download and reinstall the latest version. You need to follow Adobe's uninstall instructions rather than just doing it yourself ... all the relevant info can be found here:

Flash Player Help /
Uninstall Flash Player | Mac OS

Did you try the above?

 

[LeChuck]

Yes, I uninstalled and reinstalled Flash according to Adobe's instructions.

Did you try the above?

 

[oldscribe]

Hi,

So back to basics, your normal account gives you this FP issue but the new account you created has no problems.
1) login to the new account and check all the safari preferences and settings.
2) login to normal account and do the same and see if there are any differences.
3) do the same for FP and version number.

There has to be something different.

 

[LeChuck]

My normal account, which is the administrator account, gives me this problem with a number of embedded videos, usually youtube videos that have been embedded on forums and blogs. I have no issues with those videos on youtube itself. It is often difficult to find those videos on youtube, since there isn't even a video preview, and right-clicking on the blank space does not reveal the presence of a video or a video URL.

My new user account does not have this issue at all.

Ad 1) & 2) The new account has the same default settings, but it has no extensions added. I have already uninstalled all the extensions from my regular account, and it didn't make any difference (Restarting the browser is enough, I suppose? I don't reboot the Mac after uninstalling extensions?).

Ad 3) I chose the exact same settings. So that can't be it.

I am sorry for taking up so much of everyone's time! :-/

Hi,

So back to basics, your normal account gives you this FP issue but the new account you created has no problems.
1) login to the new account and check all the safari preferences and settings.
2) login to normal account and do the same and see if there are any differences.
3) do the same for FP and version number.

There has to be something different.

 

[oldscribe]

Hi,

Time is no matter on a forum, it would be good to find the issue and fix. Post back findings after a shutdown and restart.

 

[LeChuck]

I appreciate everyone's efforts.

I ahve rebooted and there's no change.

Here is a link to a page with an embedded video that comes up blank in my regular account, but that works in my other user account. Is there maybe anything unusual about how this video is embedded?

http://betterphotography.in/2013/02/11/photo-story-feature-olympus-xz10-work/

There is another embedded video that I can't see on this page:

http://www.43rumors.com/page/4/

 

[oldscribe]

Hi,

First one is fine here, second asks me to log in.