Appleworks I/O error

[Bob Marsden]

After a restart, a spreadsheet file won't open, giving an alert: I/O error - the I/O might be "one/zero". The backup of this file on an external hard disc is also bust. What does this mean, amd is there anything I can do?

 

[Ric]

Hi Bob,

quit out of AppleWorks and then delete the Appleworks preference file, see if that works.

Move the AppleWorks preferences file to the trash, it can found in /Users/username/Library/Preferences/AppleWorks , also move the com.apple.appleworks.plistt found in ~/Library/Preferences/ to the Trash, then empty the Trash & restart AppleWorks.

regards

Ric

 

[Bob Marsden]

Trashed all copies of the 2 files - still get I/O error. The other spreadsheet file I use several times daily & keep in the same folder works OK. Spotlight then found another copy of 'AppleWorks 6 Preferences' which I trashed, but can't at the moment delete as it's "still in use" even after I force quit Appleworks. I've restarted twice. Weird.