marcs New Member
Feb 3, 2010
New I am still going through activation lock problem with Macintosh and would appreciate any help from any knowledgeable tech or person. I am an eBay purchaser of an ipad3 in 2014 from an eBay re-seller who (with high rating) specializes in re-selling ipads. The problem is he did not supply me the original proof of purchase. Now, years later, after a period of in-activity on my ipad3...I am asked for my password (which I had written down) and it is not accepted and I am now locked out and despite all proof through screen-shots and pay-pal receipts of communications and purchases made since 2014, Apple in their infinite honesty to protect the original buyer (who the ebay re-seller said was an authorized Apple dealer and the unit was a demo unit that was not moving and sold to the ebay reseller) is asking for original receipts. At this time the ebay re-seller is saying the purchase was too old and we bought this along with other units in bulk and sorry we can't help. On advice from a team leader at the apple store in Los Angeles Topanga Cyn Mall (where I walked this unit in), they are not able to help me unlock this device and neither are any Apple techs who I have been in conversation with for the last 6 weeks. I was advised to approach eBay about this.... Any thoughts or advice on how to activation unlock this device or whether or not to go to eBay and see what they say?