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- Nov 13, 2015
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Mac Sierra 10.12.6 Mac Retina notebook 13" Mac Photos
Recently I tried to attach a piece of music from my own iTunes collection to a slideshow in my mac photos >(Projects), the procedure appears simple but it did not work as expected - I could not do it. When I click on iTunes my Collection of albums comes up, but nothing happens when I click on an album, the tunes inside the album come up faint on the screen, and nothing happens when I click on them.
Action taken
I talked this through with an Apple helper, someone took me through iTunes and/or settings labyrinth I would never have known of or been able to do anything with myself, and the problem seems solved and I finally had a project with the music I wanted attached.
(The problem seemed to be at first that my purchase of the music a year or two ago was not at first recognised, and then there was some gobbledygook about ‘authorisation’.)
It was so complicated I have no idea how to do this again and the problem seems to be general. Just the second time I had exactly the same problem as before! I CANNOT ATTACH NOW to a different project another piece of music.
On my computer I can hear the required tune all right. I can enter iTunes and see nothing looking untowards, e.g. in the contract.
The last time it was sorted with Apple by phone, hence I have no written record that would enable me to do again whatever we did.
I have now been through some other problems with Apple by chat and phone calls (I have an AppleCare contract) but am finding these so time-consuming that I now first ask if this seems a familiar or common problem with the solution knownto anybody reading this.
Recently I tried to attach a piece of music from my own iTunes collection to a slideshow in my mac photos >(Projects), the procedure appears simple but it did not work as expected - I could not do it. When I click on iTunes my Collection of albums comes up, but nothing happens when I click on an album, the tunes inside the album come up faint on the screen, and nothing happens when I click on them.
Action taken
I talked this through with an Apple helper, someone took me through iTunes and/or settings labyrinth I would never have known of or been able to do anything with myself, and the problem seems solved and I finally had a project with the music I wanted attached.
(The problem seemed to be at first that my purchase of the music a year or two ago was not at first recognised, and then there was some gobbledygook about ‘authorisation’.)
It was so complicated I have no idea how to do this again and the problem seems to be general. Just the second time I had exactly the same problem as before! I CANNOT ATTACH NOW to a different project another piece of music.
On my computer I can hear the required tune all right. I can enter iTunes and see nothing looking untowards, e.g. in the contract.
The last time it was sorted with Apple by phone, hence I have no written record that would enable me to do again whatever we did.
I have now been through some other problems with Apple by chat and phone calls (I have an AppleCare contract) but am finding these so time-consuming that I now first ask if this seems a familiar or common problem with the solution knownto anybody reading this.